As a leading eye clinic in Miami, we strive to ensure your satisfaction with every purchase. We value transparency and aim to provide clear and concise policies for our customers. Please read the following guidelines carefully to understand our procedures for returns and refunds.
Return Authorization Requirement:
- All items must have an approved Return Authorization before being returned.
- Customers may return items within 10 days of purchase for a refund, excluding shipping costs, credit card processing charges and applicable restocking fees.
- 30% restocking fee will apply to all returned items without an approved Return Authorizations.
Credit Card Processing Fee:
- 10% credit card processing fee applies to all returns to cover transaction costs.
We appreciate your trust in Eyes on Brickell for your eye care needs. If you have any questions or concerns regarding your return or refund, please don’t hesitate to contact our dedicated customer support team.
Thank you again for choosing us – we look forward to serving you soon!!